We want your project to go as smoothly as possible. The following procedures will help insure a pleasant experience. Of course, every project is different, so some situations may warrant additional procedures. We will work with you at the time of installation, and ask for your cooperation, suggestions and feedback as well.

• Arrange for our access to your house (preferably a key) before the day we begin. We use lock-boxes (like the ones realtors use), which will allow us to come and go as needed. Only our workers have the combination. Otherwise, we ask that you be present at all times (we may need to leave to pick up materials or go to lunch, etc., and prefer not to leave you house unlocked).

• If you are supplying any appliances, fixtures or other materials, we’ll let you know when we’ll need them (we need to have already been given a list of them during the design process).

• All cabinets need to be emptied of any contents. Also, remove all valuables and wall hangings from the work area and adjacent walls (i.e. pictures, etc., even those hanging on the other side of the walls, and so on).

• Arrange to keep children and pets out of the work area at all times.

• We welcome you to watch as we work, but ask that you stay out of the work area in the interest of safety and the timely completion of your project.
I once saw a sign in a locksmith’s shop... “Keys $1... If you watch, $2... If you help, $3.”

• If you are sensitive to dust, fumes or noise, you may want to visit a friend, go shopping, etc., as needed.

• Be prepared to be without a kitchen for an extended period of time (our typical project lasts about 6 weeks). Plan to set up a temporary “kitchenette” in a dining room or utility room if you like, with a microwave (hint- use the new microwave steaming bags such as GLAD Simply Cooking™ bags to steam vegetables, fish and other foods in your microwave), coffee pot, toaster, etc. Stock up on paper plates & cups, and other items to make life easier during your project.

• Designate a door and path for our workers to use for access to the work area.

• Designate a restroom that would be appropriate for our workers to use.

• Remodeling causes dust. We will take exceptional steps to limit dust to the work area, however some dust may make its way into surroundings rooms.  We will cover the furniture in the immediately adjacent room(s) and take other prudent precautions. Upon completion, we will bring a cleaning crew in to clean our work area and the immediately adjacent room(s).

• Workers are authorized to do only the work specified in our contract. Please contact us if you need any additional work done, or if you want to make any changes.

• Upon completion, please be available to inspect the work.

Thank you. We look forward to working with you.